Legal
Contact
Write to us about anything: a question about the apps, a problem with your account, a request about your data, a school or a church that wants to start with Psalmo. We usually answer within two working days.
The Psalmo operator
- Operator
- [Company name]
- Tax ID (CUI)
- [Tax ID (CUI)]
- Trade register
- [Trade register no.]
- Registered office
- [Registered address]
- [contact email address]
What we can help with
- Support: the MIDI keyboard is not recognised, a piece does not load, a payment does not show — write from your account’s address, with the browser and device you use.
- Your data (GDPR): access, a copy of your data, rectification, erasure, objection — see your rights. We answer within 30 days.
- Billing and withdrawal: invoices, changing plans, the 14-day right of withdrawal — see the Terms and Conditions.
- Schools, churches, studios: seats for students, payment by bank transfer, questions about parental consent.
- Copyright: if you believe content on Psalmo infringes your rights, send us the details of the piece and of the right invoked.
Authorities and dispute resolution
- Data protection: the Romanian supervisory authority ANSPDCP, B-dul G-ral. Gheorghe Magheru 28–30, Sector 1, Bucharest — dataprotection.ro.
- Consumer protection: the Romanian National Authority for Consumer Protection — anpc.ro, including alternative dispute resolution (Romanian Government Ordinance no. 38/2015).